
OUR POLICIES
Booking & Cancellation Policy
Booking Confirmation Cancellations & Non-Arrival Our Right to Cancel In rare circumstances (e.g., safety, maintenance, force majeure), we may need to cancel or modify your booking. In such cases, our liability is limited to a full refund of any amount…
Terms of Stay and House Rules
Check-In / Check-Out Respectful Conduct Smoking & Vaping Pets Visitors Damage & Cleanliness Report any accidental damage as soon as possible to avoid additional costs. Guests are responsible for any damage, breakages, or excessive cleaning required due to misuse or…
Payment, Deposit & Damage Policy
Payment Deposits Damage or Loss
Privacy Policy
As a motel, Kowalewski Holdings Limited and its affiliates (“we”, “us” or “our”) need to collect certain personal information about its customers (“you”) to provide you with the best experience possible. This policy sets out the personal information we collect,…
Website Terms
Last updated: October 2025 Welcome to the Antonio Mews Motel website, operated by Kowalewski Holdings Limited and its affiliates (“we”, “us”, or “our”).By accessing or using our website http://www.antoniomews.co.nz (“Website”), you agree to these Terms & Conditions, which incorporate our…
Health & Safety / Environmental Statement
Updated October 2025 At Antonio Mews Motel, we are committed to maintaining a safe, clean, and environmentally responsible environment for all guests, staff, and partners.Our approach combines compliance with New Zealand’s Health and Safety at Work Act 2015, best hospitality…
Accessibility Statement
Updated October 2025 At Antonio Mews Motel, we are committed to providing an inclusive and welcoming experience for all guests. We want every visitor — whether booking online, staying with us, or contacting our team — to be able to…
